Shipping & Returns
Most items are accepted for a full refund if returned in their original condition within 15 days. We will accept returns on most items for up to 30 days in exchange for store credit. All custom pieces are nonreturnable. A selection of ring styles are not eligible for a refund and may only be returned for store credit within 30 days.Gifts may be returned for store credit only. To return or exchange your purchase or gift, please call (845) 684-5185 or email [email protected] before sending jewelry to the studio.
Each piece of Adel Chefridi jewelry is handmade with the utmost attention to quality and detail. Shipping times may vary. For Silver and Harmony pieces, please allow 2-7 business days for production time in our studio. Gold pieces may take 10-14 business days of production time. Please note these production times do not include time in transit with the shipping carrier.
We encourage our customers with special events and important deadlines to contact us so that we can do our best to accommodate for your special days. If you are ordering jewelry for an important event or date, it is always best to call and confirm with us so you know it will arrive in time.
Please contact us for shipping outside of the US.
Repairs and Resizes
We highly recommend sending all Adel Chefridi pieces back to our studio for any necessary adjustments or repairs. We offer a complimentary ring resizing within one year of purchase. Please contact our studio before sending any jewelry for resize, repair or alteration.